Shipping policy

Shipping Policy – MILANO

At MILANO, we are committed to delivering your order with efficiency and care. Below you will find detailed information about our processing times, delivery options, and how to track your order.

Order Processing & Shipping Timeframe

Once your order is confirmed, it will be processed within 1 to 3 business days.
Orders are carefully packaged and shipped directly from our warehouse to ensure quality and presentation.
A tracking code will be sent to your email within 24-48 hours after processing.

Delivery Timeframe

Estimated delivery times vary depending on your location and the method selected at checkout:

Standard Shipping (Free on orders over $100): Typically 5 to 10 business days within US, UK, and EU.
International Shipping: 10 to 21 business days depending on destination.
Express Shipping (2-3 days): Available at checkout for faster delivery within US, UK, and EU.

Please note: customs clearance, local couriers, and seasonal demand may affect delivery times.

Shipping Carriers & Tracking

MILANO partners with reputable carriers including DHL, FedEx, UPS, Royal Mail, and USPS, depending on your shipping address.
Once dispatched, your tracking number will be emailed to you for real-time updates.
Orders can be tracked on our website or directly through the carrier's portal.

If you do not receive your tracking code within the expected timeframe, please check your spam folder or contact us at support@milanomenfc.com.

Delays & Lost Packages

If your delivery is delayed beyond the estimated timeframe, we recommend checking directly with the carrier first using your tracking number.
If the carrier cannot locate your order, please contact support@milanomenfc.com so we may open an investigation.
If a logistics issue is confirmed, we will issue a full refund or send a replacement order at no extra cost.

International Orders & Customs

For international shipments, customs duties and taxes may apply depending on your country's regulations.
These fees are the responsibility of the recipient and are not included in the purchase price or shipping cost.
MILANO is not responsible for delays caused by customs clearance procedures.

Important Notes

Please ensure your shipping address is complete and accurate. MILANO is not responsible for orders shipped to incorrect addresses provided by the customer.
During peak shopping periods (e.g., Black Friday, holidays, or special promotions), processing and delivery times may be extended by 2-5 business days.
MILANO is not responsible for delays caused by customs, local postal services, or weather conditions.
If delivery fails due to incomplete address or uncollected packages, reshipping fees will apply.

Order Modifications

If you need to modify your shipping address, please contact us within 24 hours of placing your order.
Once an order has been processed and shipped, address changes cannot be made.

Customer Service

If you have any questions related to shipping, our team is here to assist you.

📌 Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT)
📧 Email: support@milanomenfc.com

Thank you for choosing MILANO. We are dedicated to making your shopping journey seamless and reliable. ✨